We switched to Qualia from Title Express about 4 years ago. Title Express was old and clunky so we opted for the new, much-hyped, online savior. There are features in Qualia that are just light years ahead of what the other title software providers are offering but they, as seems to be their business model, are so singularly focused on moving on to the next "integration" that allows them to suck another $10 per file out of your account, that they don't seem to care if some of the existing features don't function as advertised. Because of this, we spend WAY more time trying to work with their tech support then should be necessary and their tech support, when (more like "if") they respond, don't provide actual solutions but instead offer "workarounds."
I don't know if Qualia has an amortization schedule or not, but I can tell you this: if they do, it's probably 90% awesome, 10% dysfunctional, and costs an additional $10 per file, because that's just how they do things. They don't take their responsibility seriously and are only concerned with what they can charge for next.
I would NEVER recommend Qualia.
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Joseph Kee
Peak Settlements, LLC
Rockville MD
+1 (301) 528-1111
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Original Message:
Sent: 12-07-2023 09:13
From: Megan Norvell
Subject: Title/Closing Software
We used to use double time, and then we tried Lantic, which was awful. But Eclosing or Closing Vue closing has The feature, and it works very well. You just must generate the document and it will provide the schedule. All settlement programs should have an e-signing capability! But it's true. I don't know what kind of response from customers for new features must be reached. I will go down to rabbit hole to see what features work best for clients. I heard Qualia has like a closing tracker that the client can see. It would be nice if you put some type of information in and it would automatically send updates to clientele instead of manually doing certain things. I'm trying to get all the employees to work inside the settlement system it's not easy.
Original Message:
Sent: 12/6/2023 11:38:00 AM
From: Jimmy Deer
Subject: RE: Title/Closing Software
Hey Connie,
We migrated from RamQuest to Qualia a couple of years back. At the time we felt we were getting 'nickle and dimed' to death with RamQuest. And Qualia offered many of the 'leaning forward' features and customer connectivity features we would have had to pay extra for with RamQuest, right out of the box. We love the software and their ability to quickly adjust and make corrections to the software.
They don't have an Amortization tool built in just yet. It's something we use...occasionally, but not often so not a big deal for us.
Jd
Jimmy Deer
Pioneer Abstract & Title Co.
909 Delaware Ave. / P.O. Box 249
Alamogordo, NM 88310
(575)437-5810 - Phone
(575)437-5949 - Fax
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Jimmy Deer
Title Researcher
Pioneer Abstract & Title Co. of Alamogordo, Inc.
Alamogordo NM
+1 (575) 437-5810
Original Message:
Sent: 11-01-2023 16:21
From: Connie Mier
Subject: Title/Closing Software
Would anyone be willing to tell me what Title Closing Software you are using and if you like it or not. And does it have an Amortization Schedule capability?
Kindest Regards,
Connie
WE WILL NOT REQUIRE YOU TO WIRE FUNDS FOR CLOSING.
Connie F. Mier, Sr. Escrow Officer
LA Title Agent Lic. #64877
Notary Public NIN#131329
Not Licensed to Practice Law
Preferred Title Company
PTC Dept Ins # 225822 PLM Dept Ins # 111029
9100 Bluebonnet Centre, Ste. 102,
Baton Rouge, Louisiana 70809
Ph. (225) 766-6464 Fx. (225) 763-6358
Click here for DRIVING DIRECTIONS TO OFFICE
Providing the best in customer service is very important, if you are not satisfied with my service or your experience with Preferred Title Company, please contact Debbie Miller the Director for Customer Relations at 225-766-6464 or by email at debbie@preferredtitleco.com
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