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  • 1.  Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-21-2025 10:46

    Hi Everyone, 

    We had a customer ask an interesting question: What are other title agents using to train their employees, Realtors, and consumers about wire fraud?

    I know at one point ALTA had a couple of videos.

    Besides the obvious benefit of not being a victim, are there any other benefits of doing this, such as savings on a cyber policy?

    Thanks,



    ------------------------------
    Eliot Dill
    VP of Client Engagement Solutions
    TitleTap by ProfitSolv
    https://www.titletap.com
    ------------------------------
    ALTA Marketplace


  • 2.  RE: Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-22-2025 10:06

    Hi Eliot,

    ALTA has some great resources for fraud education and awareness-especially the daily NYCU headlines. I'd definitely recommend signing up if you haven't already.

    And a quick (slightly shameless) plug-at CertifID, we're big on education and offer a number of free resources for the industry. That includes:

    All are completely free and open to the public.

    Hope this helps!



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    Austin Zahrt
    Strategic Accounts Executive
    CertifID
    Austin TX
    +1 (616) 855-7180
    ------------------------------

    Original Message
    ALTA Marketplace


  • 3.  RE: Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-22-2025 10:26

    It's not specific to wire fraud, but we use Knowbe4 for cyber security training internally. You can set up training as well as campaigns that will send phishing e-mails to test your employees.  We require employees to complete training on a yearly basis. 

    For consumers, we have info on the homepage (and several others) of our website, in our e-mail signatures, and on our phone recording for when you're placed on hold. 



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    Rachel Sonntag
    Operations Manager
    Crown Title Corporation
    Baltimore MD
    +1 (410) 719-0200
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    Original Message
    ALTA Marketplace


  • 4.  RE: Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-23-2025 08:09

    We use Knowbe4 as well to train our employees on cybersecurity issues, and I would recommend it – it's short videos with a quiz after. 

     

    For fraud awareness, one of the best tools I've found are the fraud email newsletters that come from our title underwriters that recount real-life title agent fraud stories.  The stories are a good way to learn specific behaviors that constitute red flags, and even though they only come maybe once a quarter, it's a regular reminder that helps to keep the possibility of fraud in your mind as you work.  If your underwriter doesn't do that, there's probably another source out there.  ALTA?

     

     

    Cyndy Zook

    Legal Assistant
    Blakinger Thomas, PC
    28 Penn Square

    Lancaster, PA 17603

     

     




    Original Message
    ALTA Marketplace


  • 5.  RE: Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-22-2025 17:53

    These are very valuable tips, 

    Thank you all for sharing this so important information.



    ------------------------------
    Mary Enzi CAA
    Tax Solutions – FIRPTA Consulting
    [email protected]
    +1 (281) 578-1040
    Katy TX
    ------------------------------

    Original Message
    ALTA Marketplace


  • 6.  RE: Wire Fraud Training for Employees, Realtors, and Consumers?

    Posted 04-30-2025 10:41

    Thank you, everyone. I'll pass along the information!



    ------------------------------
    Eliot Dill
    VP of Client Engagement Solutions
    TitleTap by ProfitSolv
    https://www.titletap.com
    ------------------------------

    Original Message
    ALTA Marketplace


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