ALTA is pleased to present the new Title Agents and Abstracters Operations Survey! Now open, the Operations Survey allows you to benchmark your company's operations against other companies in the title industry and your own operations over time. This tool, made possible by Qualia, was created to measure exactly what title agents, abstracters and underwriter direct operations do-and how they do it.
Complete the survey before July 28 and be entered to win a free ALTA ONE or ALTA SPRINGBOARD registration!*
To fill out the Operations Survey, first determine whether you will be completing the analysis at the headquarters level or for a specific location. Next, check out our User Guide, FAQs and Survey Questions to see what kind of information you will need to submit and answer any questions. Finally, gather your data from 2022 and get started!
Benchmarking data has been used to:
- Increase revenue
- Highlight business strengths and identify areas of improvement
- Increase employee productivity and morale
- Improve internal processes and procedures
- Increase customer satisfaction
- Reduce inefficiencies
- Create a competitive advantage
- Measure quality, performance and growth
Be assured, data privacy is a top priority for ALTA, and your information is safe. The survey is hosted on a secure platform, and all responses are anonymous. No one other than you or your company designee will have access to your company-specific information.
We are grateful for the financial support from Qualia that makes it possible for ALTA to provide this resource! Please note, Qualia does not influence the questions or content of this survey, nor do they have ownership or access to any of the data or results.
Aggregated industry results will be available once the participation threshold is met to ensure anonymity in the responses.
Click HERE to get started.
Have a question not listed in the FAQs? Reach out to [email protected].
*Complete this survey by July 28, 2023, and have your email entered into a sweepstakes to win a free ALTA meeting registration. NO PURCHASE NECESSARY. See terms and conditions. Void where prohibited.
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Kiki Adams
Manager of Research and Governance Documents
American Land Title Association
Washington DC
+1 (202) 296-3671
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