About Capitol Lien
Capitol Lien is a dynamic, fast-growing public records research company that provides due diligence for numerous industries. We are committed to delivering innovative solutions to our clients, fostering a collaborative work environment, and driving continuous growth. As we grow, we are seeking an experienced Abstractor to join our team and conduct unmatched quality research for our clients.
Abstractor Job Description
Search and abstract all types of public records at county recorders and courthouses and/or online and professionally deliver the results to Capitol Lien clients, while ensuring the accuracy and integrity of the information reported. High attention to detail and accuracy is critical in this role.
Detailed Work Activities:
- Perform research within real estate and court records; according to internal Abstractor Job Standards
- Proficiently read legal descriptions;
- Examine and report on property tax records;
- Complete all orders in the expected timeframe while ensuring that due diligence is maintained for accuracy.
- Follow all client instructions, understanding that each client and order may have slight variations in reporting.
- Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects;
- Manage inbound and outbound work queue;
- Communicate with clients on quote requests, order status, ETA, and any other additional information needed;
- Ensure every communication with clients is professional and courteous.
- Maintain proper email etiquette, including greetings and salutations;
- Update notes with any client communication regarding an order.
- Analyze results reports for spelling and grammar before submittal.
- Deliver all client reports via each client's preferred method of transmittal.
- Verify and document that each order's pricing and fees are accurate, including copy costs;
- Maintain an accurate mileage log for travel and submit by the deadline.
- Keep organized receipts for out-of-pocket expenses and submit for reimbursement on time.
- Notify county personnel of errors discovered while searching public records;
- Update your team and the immediate supervisor of workload status and availability to assist others;
- Offer assistance to team members as workload allows.
- Perform any additional duties, tasks, and responsibilities as assigned.
Additional requirements:
- Solid clerical and typing skills;
- Understanding of composition rules, grammar, and spelling;
- Able to deliver clear and concise verbal or written messages;
- Attention to detail;
- Valid driver's license;
- Internet and computer proficiency;
- Familiarity with Google Suite;
- Dependable, reliable, responsible, attentive to schedule and obligations;
- Strong self-management and interpersonal skills.
Location physical preference of upper-midwest, i.e. MN, WI area.
What We Offer
- Competitive salary
- Collaborative, fun, and inclusive work environment;
- Fully remote position;
- Comprehensive benefits package, including health, dental, and retirement plans.
Capitol Lien is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.