I’ve been thinking a lot about cancellations lately — not the occasional fallout we all expect, but the steady drip that can become a real operational and financial problem for small title agencies.
I recently spoke with an agent who was feeling desperation. Last year, 20% of their files canceled. And when you run the math, the lost time, staff hours, production work, and sunk costs don’t just sting, they pile up in a way that can be devastating.
I wrote about what’s causing the rise in cancellations, how the economics really play out inside a title shop, and a few ideas for how we can start getting ahead of it instead of just absorbing the hit every month, but I'd love to hear your thoughts.
If cancellations have been creeping up in your market too, I’d love to hear what you’re seeing:
-
Are buyers backing out more often?
-
Are lenders killing deals late in the process?
-
Are agent expectations getting harder to manage?
-
Or is it something else entirely where you are?
AND how are you managing to reduce cancellation rates and migitate the potential losses?
Here’s the article if you want to take a look or share your experience:
👉 https://archive.wickedtitleforum.com/p/20-of-my-files-canceled-last-yearheres
I'm genuinely curious how this trend is playing out across different regions and company sizes.
-------------------------------------------
------------------------------
Stay Wicked my Friends,
Cheryl Evans
Executive Director: Wicked Title Forum
Publication & Online Business Support Community for the Title Industry
https://wickedtitle.com[email protected]------------------------------